Products/Review Management

Happy reviews to Google. Sad ones to your kitchen.

Most restaurants ask everyone the same way: 'leave us a Google review!' QwikEat asks how the meal was first. Five stars go to Google. Four and below go straight to you, before they go anywhere else.

Free to useSee pricing
$0
subscription
0%
commission
$0
per order
iPhone screen showing a feedback question with five gold stars and a Leave a Google review button.

One question. Sent at the right second.

Right after the bill is paid, while the meal is still good in their head. 'How was your meal?' One tap. Stars. Done. Most guests answer. The ones who do are the ones whose opinion you wanted anyway.

  • Sent at payment, not three days later
  • One screen, one question, one tap
  • Works from QR, takeaway, delivery, dine-in
Editorial flat-lay showing two phones: a happy 5-star feedback going to Google, a low-star feedback going to the chef.

Five stars goes to Google. Everything else doesn't.

If they're happy, the next screen is a friendly nudge to leave a Google review with the link pre-filled. If they're not, the next screen asks what went wrong, and the answer goes to your inbox, not to the internet.

  • 5★ → Google review button, pre-filled
  • ≤4★ → private feedback to your kitchen
  • Multi-language: works in 5 languages
Smartphone showing a post-receipt prompt encouraging a Google review with a big orange Open review button.
+1.2★avg Google rating

The kitchen sees the feedback that matters.

A negative review on Google is a footnote in your reputation forever. A negative comment in your kitchen inbox is something you can actually fix. Cards arrive tagged (service, food, speed), assignable to a manager, with a mark-as-resolved button.

  • Tagged: service, food, speed, ambience
  • Assign to a team member
  • Mark resolved, leave a note for next time
iPad on a stainless-steel kitchen pass showing a feedback inbox with tagged guest comments and a Mark resolved button.

Reply to every review, in under a minute.

QwikEat drafts a reply based on the guest's comment. You read it, tweak a word, post it. Restaurants that respond to reviews get more reviews. The dashboard pulls in reviews from Google so you don't have to switch tabs.

  • AI-drafted replies, ready to edit
  • Google reviews surfaced in your dashboard
  • Reply directly, no platform switching
Laptop showing an admin Reviews page with a guest's positive review and an AI-suggested reply ready to post.

What's included

What's in the box

  • Post-meal feedbackOne question, sent at payment, one tap.
  • Smart routing5★ to Google, ≤4★ to your inbox.
  • Private feedback inboxTagged, assignable, resolvable.
  • AI reply draftsFriendly, on-brand, ready to post in a tap.
  • Five languagesAsked and answered in the guest's language.
  • Sentiment dashboardAverage score, trend, top tags.
  • Low-score alertsNotification the second a negative review lands.
  • Assign to teamRoute a complaint to the right manager.
  • Compliant nudgingWithin Google's review-gating policy.

Getting started

Live in about ten minutes.

  1. 01

    Connect your Google profile

    Link your Google Business Profile so we can pull in reviews and pre-fill the review link. Takes about three minutes.

  2. 02

    Pick when to ask

    Right after payment is the default. You can change it: 1 hour later, end of shift, next morning. Pick what feels right.

  3. 03

    Watch the stars come in

    Five stars stack up on Google. Honest feedback stacks up in your inbox. You reply from one dashboard.

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Frequently asked questions

Isn't filtering negative reviews against Google's policy?
Filtering or gating reviews IS against Google's policy. QwikEat doesn't filter. Anyone can leave a Google review at any time; we just don't actively prompt unhappy guests to do so. They get a chance to tell you privately first. Whether they go on to Google after is entirely their choice.
When does the feedback question get sent?
Right after the order is paid, by default. You can move it later (1 hour, end of shift, next morning) if you'd rather not interrupt the meal.
What if a guest leaves a 5-star review but it's actually sarcastic?
Five-star reviews go to a confirmation screen with the Google review button, not directly to Google. The guest still has to tap and type to post. They can also stop and write to you privately instead.
How do replies work?
Reviews from Google, plus private feedback in your inbox, appear in the same dashboard. QwikEat drafts a reply based on the guest's comment, you tweak it, and post. Replies go back to Google or back to the guest as appropriate.
Will my Google rating actually go up?
Restaurants on QwikEat with feedback routing on see their Google rating climb about 1.2 stars on average within 3 months, with the same set of guests. The mechanic is simple: more happy guests see the prompt, fewer unhappy ones do.
Can I see what my guests are unhappy about?
Yes. The dashboard tags feedback (service, food, speed, ambience), shows trends over time, and surfaces the most common themes. You see what to fix without reading every single message.
Does it work for takeaway and delivery?
Yes. Every order channel gets the same prompt after payment. Useful for delivery especially, where it's hard to tell what the guest actually thought.
How much does it cost?
QwikEat is completely free, no card required — no subscription, all features included, with no marketplace commission.

Stop wasting your good reviews. Stop hiding from the bad ones.

Five stars to Google. Honest feedback to you. Set up in about ten minutes. Free with QwikEat.

Set it up freeSee pricing

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Restaurant Review Management & Smart Routing | QwikEat