Products/WhatsApp Ordering

Orders in the chat they already use.

Your regulars already message you on WhatsApp. Now those messages turn into real orders. Auto-replies, payment links, kitchen tickets. All inside the same conversation.

Start freeSee pricing
$0
subscription
0%
commission
$0
per order
Customer's hand holding an iPhone showing a chat conversation with a restaurant, ordering a meal.

Orders that come in like text messages.

A regular sends 'usual please'. The auto-reply confirms the order, the menu link is sent in case anything changes, the ticket prints in the kitchen. The conversation feels human, the workflow is automated.

  • Works inside the WhatsApp the guest already has
  • Auto-reply confirms in seconds
  • Order lands on your dashboard like any other
Restaurant counter showing a tablet with the order management interface receiving a WhatsApp order, with a thermal printer beside it.

Auto-replies that don't sound like a bot.

'Order received.' 'Ready in 12 minutes.' 'Out for delivery.' 'Hope you enjoy it.' Friendly, on-brand, automatic. You can edit each one. Your guests hear from you faster than your competitors hear back at all.

  • Edit every auto-reply in your dashboard
  • Multi-language replies
  • Quick replies for FAQs in two taps
Smartphone screen showing a chat with several automatic replies: Order received, Order being prepared, Ready for pickup.
<2minto paid

A payment link, right in the chat.

Restaurant sends a small payment card in the conversation. Guest taps. Pays with Apple Pay, Google Pay or card. No back-and-forth bank transfer, no calling them for a card number. Money in your account before they've finished their drink.

  • Payment card sent inside the chat
  • Apple Pay, Google Pay, card
  • Status updates back to the conversation automatically
Smartphone chat showing a payment-link card sent by the restaurant with a Pay button and a paid confirmation.

Make every regular more regular.

After three orders, the chat says 'You're one order away from a free coffee.' Birthday next week? A small treat shows up. The relationship lives in the conversation, not buried in a marketing email no one opens.

  • Loyalty messages in the same chat
  • Birthday treats automatic
  • Re-orders take one tap
Smartphone chat showing a loyalty card-style message from the restaurant offering a free coffee on next order.

What's included

What's in the box

  • Live WhatsApp inboxAll guest chats, in one shared dashboard.
  • Auto-repliesConfirmations, status updates, hours, FAQs.
  • Payment links in chatPay inside the conversation, no redirects.
  • Multi-languageReplies in 5 languages, picks the guest's automatically.
  • Team inboxMultiple staff can reply from a shared queue.
  • AI-suggested repliesOne-tap responses based on the conversation.
  • Loyalty in chatStamps, birthday rewards, free-item nudges.
  • Same dashboardWhatsApp orders sit next to QR, takeaway, delivery.
  • Privacy-respectingNumbers stay yours; we don't sell anything.

Getting started

Link your WhatsApp in about ten minutes.

  1. 01

    Connect your number

    Use your existing restaurant WhatsApp number, or get a new one from inside QwikEat. The setup wizard handles verification.

  2. 02

    Pick your auto-replies

    Choose from our friendly templates or write your own. Replies live in your dashboard, not in your phone.

  3. 03

    Tell your regulars

    Put the WhatsApp button on your menu, your QR codes, your Instagram bio. The next message they send becomes the first order.

Bank-grade encryption on every transaction. Money lands in your account, not a marketplace's.

VisaMastercardAmerican ExpressApple PayGoogle Pay

Frequently asked questions

Do my customers need to install anything?
No. They already have WhatsApp. They start a conversation with you the way they would with anyone else, and the menu and payment link arrive in the chat.
Can I keep using my existing WhatsApp number?
Yes. The setup wizard ports your existing business number into QwikEat (or you keep using a personal phone alongside, depending on how you currently work).
Can multiple staff reply from the same number?
Yes. The dashboard is a team inbox. Conversations can be assigned, and you can see who replied to what.
What about WhatsApp Business app — do I still need it?
No. QwikEat replaces the WhatsApp Business app for ordering and customer chat. You can keep it installed for personal use if you want, but it isn't required.
Are the auto-replies any good?
They're written for restaurants, with placeholders for your hours, your name, your menu link. Every reply is editable, and you can write new ones from scratch.
Does WhatsApp charge me to use this?
There is a small per-conversation cost set by Meta (around €0.04 in Europe, depending on country and conversation type), passed through transparently. Sending order confirmations is usually free under Meta's policy.
Can guests pay inside the chat?
Yes. We send a payment-link card right inside the conversation. They tap it, pay with Apple Pay, Google Pay or card, and the status flows back to the chat automatically.
How much does it cost?
QwikEat is completely free, no card required — no subscription, all features included, with no marketplace commission. (WhatsApp's own per-conversation fee is separate, see above.)

Your guests are already in the chat. Be ready when they message.

Auto-replies, payment links, kitchen tickets. All inside WhatsApp, all set up in about ten minutes.

Set up WhatsApp freeSee pricing

Other things included, at the same price.

See everything
QR code orderingDigital menu & websiteLoyalty program
WhatsApp Ordering for Restaurants | QwikEat